Voluntary recall: 2024 Neve Strap crampons

INNSBRUCK 23rd May 2024 - Black Diamond Equipment, in cooperation with the U.S. Consumer Product Safety Commission and Health Canada, is voluntarily recalling the Neve Strap crampon and related accessories/spare parts.

This recall affects all green Neve Strap Crampons (model #400073 of year 2024) sold between January and May 2024 (see details below). The recall also includes the Neve Strap Binding Accessory Kit (model #400683) and the Neve Strap Heel Cup Screw & Nuts (model #400687). It does not apply to the Neve Pro Crampon models or previous orange coloured versions of the Neve Strap Crampon.

The reason for the voluntary recall is the screws that connect the plastic heel cup to the aluminium heel unit of the Neve Strap crampon. These can loosen, causing the heel cup to detach from the crampon and creating a risk of falling. In three reported cases, this happened during use, although no injuries are known.

Customers who own the green Black Diamond Neve Strap Crampon and/or Neve Strap Binding Accessory Kit sold between January and May 2024 should stop using them immediately and contact Black Diamond for a refund.

How does the recall procedure work?

Customers in Europe who own the Neve Strap crampon will receive a full refund and can start the recall process by clicking on this LINK .

Further information on the recall can be found HERE.

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Voluntary recall: 2024 Neve Strap crampons

Black Diamond Equipment is initiating a voluntary recall of the Neve Strap crampons (green version 2024)

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